BOOKING YOUR TICKETS
Online
Book your tickets on this website at a time that suits you using our online booking service. It is safe, secure and easy to use. You can even pick your own seats from our interactive seating plan.
Over the phone
You can call our Box Office team on 01823 414141. Phone lines are open Monday, Wednesday, Thursday & Friday, 10am to 4pm, Tuesday 10am to noon and then 5pm to 7pm, and from 6:30pm to 7:30pm on show nights.
In person
Our Box Office is open to the public Monday, Wednesday, Thursday & Friday, 10am to 4pm, and Tuesday 10am to noon and 5pm to 7pm. You can book tickets in person with our friendly team.
Taunton Visitor Centre also sell our tickets and they are situated in the centre of town. You can visit their website here to see their usual opening times.
Accepted Payment Methods
- Credit & Debit Cards (Visa & Mastercard)
- Cash
- Cheques
- Tacchi-Morris Gift Vouchers
Apologies but we do not currently accept American Express or Theatre Vouchers.
Access and Assistance
Tacchi-Morris Arts Centre offers complimentary tickets to disabled visitors who require a carer or access companion. Wheelchair spaces cannot be booked online, so please call our Box Office on 01823 414141 to ensure we offer you the best seats possible.
Group Bookings
For Group and School bookings of more than 20 seats, please call the group line 01823 414144. Your tickets can be reserved, an invoice issued, and payment made at an agreed date before the show.
TICKET TYPES
Concessions
Concessions are available on most performances and where offered they apply to…
- Children (under 16 years)
- Individuals in full-time education
- Individuals in receipt of any state benefit
- Individuals in receipt of any state pension
Please be aware that not all concessions are available online.
Concessions offered on our Community Classes are only available for people in receipt of State Benefit.
Babes in arms
Children over 12 months of age on the day of the show will require a child ticket and will need to have their own seat. ‘Babes in arms’ under 12 months on the day of the show must also have a ticket and lap seats can be booked free of charge from the Box Office for the child to share their parent’s seat.
Child and baby tickets are not always available as not all performances are suitable for children, please call the Box Office if you need any more information.
Ticket Offers
Only one offer discount can apply per ticket and appropriate identification may be required upon request.
Family Tickets are for 4 seats and allow a maximum of 2 adults unless stated otherwise.
TERMS AND CONDITIONS
Refunds
Once payment has been received all tickets are non-refundable. In the event a show is postponed or cancelled ticketholders will be entitled to a full refund.
Exchanges
Where a show has more than one performance during it’s run at Tacchi-Morris Arts Centre, we will be happy to exchange tickets for another performance, if there is availability, and provided tickets are returned to the Box Office no later than 48 hours before the performance.
Re-Sales
If a performance is sold out we will endeavour to sell any returned tickets to the waiting list for that specific performance. Tickets must be returned to the Box Office and refunds will only be issued when the tickets are resold. We cannot guarantee re-sales.
OTHER INFORMATION
Latecomers
We will endeavour to admit latecomers at the first suitable opportunity that has been stipulated by the production. Please let the Duty Manager know when you arrive and they will take you into the auditorium as soon as possible.
Photography
By entering our venue you give your consent to being photographed or filmed as a member of the audience. This may be used for future promotional activity.
The use of cameras, recording equipment and mobile telephones is strictly prohibited in the auditorium.
Other Information
Tacchi-Morris Arts Centre does not accept responsibility for personal property brought on to the premises.
All alcoholic, soft and hot drinks can be consumed in the auditorium. Please ask a member of staff who will provide you with a plastic glass or paper cup for this purpose.
Please note, smoking and the use of electronic cigarettes is prohibited throughout the arts centre.